{{-- Replies Section --}}
 @if(count($ticket->replies)>0)   
 <div class="message-body pt-3 pb-0 px-2">
<div class="reply-thread mb-4">

    @foreach($ticket->replies as $reply)
        @php
            $user = $reply->user;
            $name = $user->name ?? 'Unknown';
            $rolez = $user->role->name ?? '';
            $isInternal = $reply->is_internal == 1;
        @endphp

        <div class="col-12">
    <div class="card card-white post post-staff">

        {{-- Header --}}
        <div class="post-heading">
            <div class="image">
                <span class="avatar staff">
                    {{ strtoupper(substr($name, 0, 1)) }}
                </span>
            </div>

            <div class="meta w-100">
                <div class="d-flex justify-content-between">
                    <h6 class="text-muted time mb-0">
                        <a href="#">
                            {{ $name }}
                            @if($rolez)
                                {{ $rolez }}
                            @endif
                        </a>

                        {{-- Action text --}}
                        @if($isInternal)
                            added an internal note
                        @elseif($reply->message_type == 2)
                            added a reply
                        @else
                            sent a reply
                        @endif

                        {{ $reply->created_at->diffForHumans() }}
                        ({{ $reply->created_at->format('D, d M \a\t h:i A') }})
                    </h6>
                </div>
            </div>
        </div>

        {{-- Message --}}
        <div class="post-description" style="min-height:100px">
            {!! $reply->message !!}
        </div>

    </div>
</div>

@endforeach
   
</div>
</div>
@endif

<div class="form-reply-box01 mt-3">
    <div class="card border-0 shadow-sm">

        
        <!-- Header -->
        {{-- <div class="card-header bg-white py-2 d-flex justify-content-between align-items-center">
            <h6 class="mb-0 text-primary">
                <i class="las la-reply me-1"></i> Add Reply
            </h6>
        </div> --}}

                    <div class="card-body p-3">
                        {{-- Hidden fields --}}
                        <input type="hidden" id="replyable_type" value="{{ get_class($ticket) }}">
                        <input type="hidden" id="replyable_id" value="{{ crypt_encrypt($ticket->id) }}">

                        <!-- Message -->
                    <div class="mb-3">
                <div class="btn-group btn-group-toggle" data-toggle="buttons">
                    
                    <label class="btn btn-outline-success btn-sm {{ $ticket->active ? 'active' : '' }}">
                        <input type="radio" name="status_{{ $ticket->id }}" value="1"
                            {{ $ticket->active ? 'checked' : '' }}
                            data-id="{{ $ticket->id }}">
                        <i class="las la-check-circle me-1"></i> Active
                    </label>

                    <label class="btn btn-outline-secondary btn-sm {{ !$ticket->active ? 'active' : '' }}">
                        <input type="radio" name="status_{{ $ticket->id }}" value="0"
                            {{ !$ticket->active ? 'checked' : '' }}
                            data-id="{{ $ticket->id }}">
                        <i class="las la-ban me-1"></i> Inactive
                    </label>

                </div>
            </div>
            <div class="mb-3">
                <label class="form-label fw-semibold mb-1">Your Message <span class="text-danger">*</span></label>
                <textarea id="reply-editor" class="form-control" rows="5" placeholder="Type your reply here..."></textarea>
            </div>
             <button  type="button" class="btn btn-secondary float-right {{$ticket->active == 0 ?'d-none':''}}" id="clear_btn" onclick="resetForm()">
                        <i class="las la-times me-1"></i>Clear
            </button>

            <!-- Attachments + Canned Replies -->
            <div class="row g-3 mb-3">
                <!-- Attachments -->
               <div class="col-md-8">
                        <div class="d-flex align-items-center gap-3 mb-2">
                            <label class="form-label fw-semibold mb-0">
                                Attachments <i class="las la-paperclip"></i>
                            </label>
                            <div>
                                <input type="file" id="attachments" class="d-none" multiple>
                                <button type="button" class="btn btn-outline-primary btn-sm"
                                        onclick="document.getElementById('attachments').click()">
                                    <i class="las la-plus me-1"></i>Select Files
                                </button>
                            </div>
                        </div>
                        
                        <div id="file-list" class="small text-start"></div>
                        <small class="form-text text-muted">*Maximum file size: 20MB per file.</small>
                    </div>

                <!-- Canned Replies -->
                <div class="col-md-4">
                    @if(isset($cannedReplies) && count($cannedReplies))
                    <label class="form-label fw-semibold mb-1">Quick Replies</label>
                    <select class="form-select" id="canned-reply-select">
                        <option value="">Select a canned reply...</option>
                        @foreach($cannedReplies as $reply)
                            <option value="{{ $reply->message }}">{{ ucfirst($reply->subject) }}</option>
                        @endforeach
                    </select>
                    <small class="text-muted small">Pre-written responses</small>
                    @endif
                </div>
            </div>

            <!-- Options -->
           <div class="row g-3 align-items-center">

                <div class="col-md-8">
                    <div class="form-check form-switch">
                        <input class="form-check-input" type="checkbox" id="is_internal" value="1" checked>
                        <label class="form-check-label fw-semibold" for="is_internal">
                            <i class="las la-eye-slash me-1"></i>Internal Note
                        </label>
                    </div>
                    <small class="text-muted small">Only visible to staff</small>
                </div>

                <div class="col-md-4 d-flex justify-content-end">
                    
                    <div class="input-group input-group-sm" style="max-width: 350px;">
                        
                        <select class="form-select" id="replyStatus">
                            @foreach($statuses as $status)
                                <option value="{{ crypt_encrypt($status->id) }}"
                                    {{$ticket->ticket_status == $status->id ? 'selected' : ""}}>
                                    {{ $status->name }}
                                </option>
                            @endforeach
                        </select>

                        <button class="btn btn-primary"
                            id="submit-reply"
                            {{$ticket->active == 0 ? 'disabled' : ''}}>
                            <i class="las la-paper-plane me-1"></i> Submit
                        </button>

                    </div>

                </div>

            </div>

        </div>

    </div>

    {{-- Loader --}}
    <div class="text-center mt-3 d-none" id="refreshLoader">
        <div class="spinner-border spinner-border-sm"></div>
        <div id="loaderStatus" class="small mt-1">Loading...</div>
    </div>
</div>

<script>
    let taskReplyRoute  = "{{ route('tickets.add-reply') }}";
    let deleteReplyRoute = "{{ route('tickets.delete-reply', '__ID__') }}";
</script>